
Shipping Policy – Pacific Container Terminal
Pacific Container Terminal LLC
- 12500 New Bowling Green Road, Smiths Grove, KY 42171
- +1 502-347-1040
- info@pacificcontainerterminal.com
Shipping Rates
| Order Total | Shipping Cost |
| Under $20,000 | $300 flat rate |
| $20,000 and above | FREE |
Shipping cost is calculated and displayed at checkout **before** payment is completed. No hidden fees or surprise charges.
Order Processing Time
Orders are processed within **1–3 business days** (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive an email confirmation once your order has been processed.
Delivery / Transit Time
After processing, estimated delivery is **7–21 business days** depending on your location and container type. Total estimated time from order to delivery: **8–24 business days.**
Our logistics team will contact you directly after processing to confirm your scheduled delivery date and coordinate site access requirements.
Delivery Method
All containers are delivered via flatbed truck or specialized heavy transport. Please ensure:
- Delivery location is accessible for large transport vehicles
- A flat, stable surface is available for container placement
- Someone is present to receive the delivery
Shipping Destination
We currently ship within the **contiguous United States only. For deliveries to Alaska, Hawaii, or US territories, please contact us for a custom shipping quote before placing your order.
Shipping Confirmation
Once your order ships, you will receive an email notification with your estimated delivery date and a contact number for our logistics team.
Delays
While we do our best to meet estimated timelines, delivery may be delayed due to weather conditions, remote locations, or carrier availability. We will notify you promptly if a delay occurs.
Questions?
If you have any question then please reach out to us by email/call.
- +1 502-347-1040
- info@pacificcontainerterminal.com
- Monday–Friday, 9:00 AM – 5:00 PM CST